We treat your server as we treat our own.

In the web hosting industry, the definition of Fully Managed varies from provider to provider. If you ask ten different providers, you will likely receive ten different answers. Because of this, we very clearly document what we consider to be fully managed.

First, we don't provide different levels of server management. All of our dedicated servers are Fully Managed -- without exception. Provided below is our definition of fully managed. If you have any questions, please don't hesitate to contact us and ask.

Software Administration

This is what sets us apart from other server providers. We will handle the complete installation, configuration, and day-to-day administration and support of the software on your server from start to finish. We will treat your dedicated server just like one of our own normal shared servers. This includes configuring everything needed to start using the server, including the configuration of cPanel, nightly backups (onto second hard drive), and all other necessary operating system and application software. We will pro-actively apply security patches to your server, as necessary, only after communicating with you to arrange a convenient time. (Emergency/critical upgrades will be done first and then communicated to you after the fact.) We closely monitor all aspects of your server (load, http/email/etc) in order to ensure the highest possible uptime, as well to provide you valuable insight on your server's performance.

Pro-active Monitoring

We will add your server to our monitoring processes (the same ones we use ourselves) and monitor your server constantly (about every minute) for any changes. We are one of the most proactive companies when it comes to server/reliability and integrity, so if we see any dramatic changes, we will fix them before they become a problem.

Hardware Administration

We closely monitor all the server hardware to pro-actively identify and resolve any hardware issues in order to provide the highest possible levels of uptime and performance. We have physical access to all the servers we manage, and have spare equipment on hand in order to perform quick replacements on bad hardware when neccessary. ET Web Hosting uses only the highest quality hardware in all our dedicated servers. Each server is built with the same Supermicro hardware we use on all our own shared servers, and are all properly cooled server-quality rackmounted servers.