The abuse and misuse of e-mail is a serious problem and ET Web Hosting is committed
to a zero-tolerance, anti-spamming policy. Under this policy, we prohibit
spam, or any unsolicited commercial email, from being sent either:
the ET Web Hosting network, by customers or any other users of the ET Web Hosting
network (including customers' customers);
- Over ANY network if the message
sent advertises or mentions a site hosted on an ET Web Hosting server.
- Bulk UCE, promotional
material, or other forms of solicitation sent via e-mail that advertise any IP
address or URL belonging to or pointing ET Web Hosting or any URL (domain) that
is hosted by ET Web Hosting, whether directly or indirectly.
postings to newsgroups advertising any IP or URL hosted by ET Web Hosting.
The use of webpages set up on ISPs that allow SPAM-ing (also known as "ghost
sites") that directly or indirectly reference customers to domains or IP
addresses hosted by ET Web Hosting.
- Advertising, transmitting, or otherwise
making available any software, program, product, or service that is designed to
facilitate a means to SPAM.
Forging or misrepresenting message headers, whether
in whole or in part, to mask the true origin of the message.
- For further
information on mail abuse, please visit the Mail
Abuse Prevention System (MAPS) website.
Across the Web, it is generally accepted that SPAM is an inconsiderate
and improper business practice.
- SPAM is not only harmful because of its negative impact on consumer attitudes
toward ET Web Hosting, but also because it can overload ET Web Hostings
network and resources, especially on our shared (virtual) server environments.
- Since it is unsolicited, users who receive SPAM often become
angry and send complaints to our upstream network providers. This upsets our providers
who abhor SPAM for the same reasons that ET Web Hosting does - it causes negative
consumer attitudes and drains resources. We strive to maintain favorable business
relationships in the internet community and obviously will not allow any practice that
threatens these relationships.
ET Web Hosting reserves the right to suspend or terminate,
without warning, any account that violates this spam policy. Suspended or terminated
accounts will not be re-instated for any reason. Usage of ET Web Hosting
services constitutes acceptance and understanding of this policy.
No refund or money-back will be given if your account is suspended or terminated for violating this spam policy. In addition, ET Web
Hosting may, at its option, charge a $25.00 administration fee per SPAM complaint we receive. These
fees are non-refundable charges and will be invoiced at the time of complaint notification, account suspension, or account termination.
ET Web Hosting reserves the right to decide what it considers "SPAM",
"UCE", "mail bombing", or "bulk e-mail", and to
determine from all of the evidence whether or not the e-mail recipients were from
a legitimate "opt-in" e-mail list.
Should you choose to e-mail from ET Web
Hosting servers, especially if you use mailing lists, you must read and adhere
to the following basic guidelines, which are offered as a statement of Internet standards
and best practices for proper mailing list management and preventing e-mail abuse.
Mailing lists are an excellent vehicle for distributing focused,
targeted information to an interested, receptive audience. Consequently, mailing
lists have been used successfully as a highly effective direct marketing tool.
some marketers misuse mailing lists through a lack of understanding of Internet
customs and rules of the forum pertaining to e-mail. Others fail to take adequate
precautions to prevent the lists they manage from being used in an abusive manner.
- The e-mail addresses of new subscribers must be confirmed or verified before
mailings commence. This is usually accomplished by means of an e-mail message
sent to the subscriber to which s/he must reply, or containing a URL which s/he
must visit, in order to complete the subscription. However it is implemented,
a fundamental requirement of all lists is the verification of all new subscriptions.
list administrators must provide a simple method for subscribers to terminate
their subscriptions, and administrators should provide clear and effective instructions
for unsubscribing from a mailing list. Mailings from a list must cease promptly
once a subscription is terminated.
- Mailing list administrators should
make an "out of band" procedure (e.g., a means of contact by which messages
may be sent for further correspondence via e-mail or telephone) available for
those who wish to terminate their mailing list subscriptions but are unable or
unwilling to follow standard automated procedures.
- Mailing list administrators
must ensure that the impact of their mailings on the networks and hosts of others
is minimized by proper list management procedures such as pruning of invalid or
undeliverable addresses, or taking steps to ensure that mailings do not overwhelm
less robust hosts or networks.
- Mailing list administrators must take
adequate steps to ensure that their lists are not used for abusive purposes. For
example, administrators can maintain a "suppression list" of e-mail
addresses from which all subscription requests are rejected. Addresses would be
added to the suppression list upon request by the parties entitled to use the
addresses at issue. The purpose of the suppression list would be to prevent subscription
of addresses appearing on the suppression list by unauthorized third parties.
Such suppression lists should also give properly authorized domain administrators
the option to suppress all mailings to the domains for which they are responsible.
- Mailing list administrators must make adequate disclosures about how
subscriber addresses will be used, including whether or not addresses are subject
to sale or trade with other parties. Once a mailing list is traded or sold, it
may no longer be an opt-in mailing list. Therefore, those who are acquiring "opt-in"
lists from others must examine the terms and conditions under which the addresses
were originally compiled and determine that all recipients have in fact opted-in
specifically to the mailing lists to which they are being traded or sold.
list administrators should make adequate disclosures about the nature of their
mailing lists, including the subject matter of the lists and anticipated frequency
of messages. A substantive change in either the subject matter or frequency of
messages may constitute a new and separate mailing list requiring a separate subscription.
List administrators should create a new mailing list when there is a substantive
change in either the subject matter or frequency of messages. A notification about
the new mailing list may be appropriate on the existing mailing list, but existing
subscribers should never be subscribed automatically to the new list. For example,
if Company A acquires Company B, and Company B has compiled opt-in mailing lists,
Company A should not summarily incorporate Company B's mailing lists into its
*This SPAM Policy and all other ET Web Hosting policies are subject
to change by ET Web Hosting without notice. Continued usage of our services after
a change to this policy is implemented and posted on the ET Web Hosting site constitutes
your acceptance of such change or policy. We encourage you to regularly check
the ET Web Hosting site for any changes or additions. Visit our Terms
& Conditions for further information regarding our policies.